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TWS Reviews

See what our customers have to say…



Read customer feedback…

We regularly get feedback from customers. Like most companies there are times when we need to work hard to meet our obligations however, overall our customers like us and they are happy to say so. Many customers come back to do business with us time and time again and many recommend us to friends and family! We have nothing to hide and prefer customers to be able to make a fair and transparent decision when placing their order with us or any of our competitors and we hope that the information below helps you make your decision.


Here’s what some of our customers have recently said…

“So pleased with our new door, excellent service from your team, the young man who installed the door was so professional and tidy, left every thing in good order. Would certainly recommend your company and use you for any thing else we might need.”
“TWS fitted my windows and doors, we also had new gutter system and work on the flat roof. They were very professional with outstanding results. We have had no issues since they were fitted 2012. Highly recommend this company. Great price which is a bonus.”
“The young men that did the installation were just brilliant & it was a pleasure to make them tea we would recommend them to anyone.”
“The fitters were very pleasant guys. Very efficient and helpful.”
“I would like to say that I am very satisfied with this and would recommend to everyone thanks the filters was the best men you could ask for thanks to everyone at TWS”
“The Installers were friendly and polite.”
“Extremely good workforce, friendly, efficient and cooperative. Credit to TWS and many thanks.”
“Very happy with service from start to completion. Excellent quality RockDoor!! Will purchase another from you in the future after we have had some building work done. Non pushy sales service really helped get our business. Thank you.”
“Would like to thank Chris and Colin who carried out the installation on a job done to a very high standard. Both were very courteous and a pleasure to have working in your home.”
“Both times we have had work done we have had excellent service.”
“Work men came on time very polite left a clean tidy job would recommend them for the work they did.”
“Excellent service from sales to installation and follow up.”
“We cannot recommend your company highly enough as this is the third job you have done for us and we could not be happier with your service, from the sales team, surveyors and your fantastic installation team Neil and Jay. Thank you all very much.”
“All aspects of choosing,buying and installation of the conservatory were excellent. The fitters did a fantastic job.”
“Very satisfied with all aspects of the service. The only reason that we are unlikely to purchase again is that there is nothing that we now require doing.”
“Had doors, windows & gutters ! VERY HAPPY CUSTOMER”
“It was a clean and tidy job , very efficient team , and when there was a problem with the glass in one window , it was replaced quickly. Communication with the company re times etc was excellent . We have already recommended our son`s father-in-law as he wants a small flat roof replacement.”
“Staff and work people were very friendly and I have already recommended two people to you.”
“Couldn’t fault the standard of workmanship from start to finish. Highly Delighted.”
“We are really pleased with the professionalism and skill of the workmen and the assistance provided by the salesman and office staff.”
“The fitters worked conscientiously, the plasterer was a 1st class tradesman and I would have no problem recommending this company.”
“The installation team were 100% , pleasant, knowledgeable and answered any questions that we had. The fitting and installation was excellent.”



TWS Customer Satisfaction Survey

We started to ask customers to tell us “how we did” by asking them to help us understand how we can do the best job for them. We did this by asking customers to completing a post-install customer satisfaction survey and we openly publish the results so that you can check how we’re doing… click the graph below to see!


TWS Reviews Link

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