The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) protects consumers buying Double Glazing products, Conservatories, Doors, Porches, Fascias, Soffits, Orangeries or associated products from DGCOS Accredited Members.
Homeowners who use DGCOS Installers get FREE access to professional Mediators, FREE Independent Inspectors to assist with installation or product malfunctions (at DGCOS discretion), FREE access to The Ombudsman to help resolve any issue that may arise and a Compensation Fund to ensure you’re never left disadvantaged.
DGCOS Members provide you, the customer, with all the protection and safeguards you need, en- suring you make the right choice when deciding where to place your order.
DGCOS provides comprehensive Consumer Protection within the UK Double Glazing and Conservatory Sector and gives consumers an advanced level of protection and confidence.
Ensure your investment is safeguarded by using a DGCOS Member.
NOTE: The scheme does not cover commercial contracts or supply only contracts (for example where the customer has arranged their own fitting team for the installation)